Sunsail charter sunrise

Covid-19 Updated Safety Measures

In preparation for the reopening of our global charter destinations, we are hard at work reshaping our policies with the safety of our staff and charter guests being of upmost importance. We have aligned our cleaning procedures with the current guidance of the relevant authorities including the WHO, CDC and local operating governments. Rest assured that when you set sail again, we have taken precautions which endeavor to keep you and your family safe and provide you with peace of mind to make the most of your time on the water.

These policies have been introduced specifically in response to the Covid-19 pandemic. We are continuing to monitor and respond to the ongoing circumstances surrounding Covid-19 and local government regulations and therefore we may update our policies accordingly in the future. You are encouraged to check this page, or contact your Holiday Planner, for an update on plans relevant to your holiday dates.

With regards the various elements of our operations our current intention is as follows:

Our Team

  • Staff will be instructed to adhere to strict social distancing guidelines (2 meters apart).
  • All staff members will be required to wear protective masks, gloves, and other personal protective equipment where necessary and/or follow applicable local government policy.
  • All staff will be temperature-checked daily before the workday begins.
  • Strict handwashing and sanitizing policies have been put in place.

Our Yachts

  • Each yacht will be disinfected via fogging immediately upon return to the dock. They will then be cleaned, sanitised, and disinfected again prior to next boarding.
  • Galley inventory pack to be provided in a CSD sealed box, labeled and dated. Eco-friendly single-use items are also available for purchase prior to charter if preferred.
  • Linens to be provided in a CSD sealed bag.
  • NEW care pack to be provided including disinfectant spray, hand wipes, and sanitising products.
  • Complimentary masks and snorkels will no longer be provided on charter, however we will still be providing complimentary fins for guests. It is recommended that guests bring their own snorkel equipment. New equipment is also available for purchase upon arrival at the marina.

Arrival at Marina

  • Transfers arranged by us will be conducted in line with government regulations. Guests will be seated in accordance with local government policy.
  • Where possible we recommend reserving your private base transfers in advance, which can be arranged and pre-paid through your Holiday Planner.
  • Direct Boarding - A customer service team member will meet the guests on arrival and show them directly to their yacht. However if we are unable to do so, the guests will be shown to a secondary area which will adhere to social distancing requirements. Luggage will be taken to the yacht by a team of porters equipped with necessary PPE.
  • All payments at the marina to be made via debit or credit card where possible to reduce the handling of cash and support hygienic practices.
  • Hand washing and sanitising stations are available.
  • All required chart briefings and yacht briefings will be carried out onboard. Mask and gloves are to be worn as necessary and social distancing (2m) is to be conducted.

Sunsail Flotillas

  • All introductions to dedicated Flotilla crew, charter briefings and yacht briefings will be conducted online.
  • Upon arrival to the marina, your Flotilla crew will meet you in person in reception to guide you to your yacht.
  • Sunsail Flotilla crews will undergo enhanced health checks in-between charters and will continue to provide proven safety and security on the water while on charter.
  • All elements of your Sunsail Flotilla for which we are famous will still be delivered in accordance with current health and safety guidelines.

Sunsail Sailing Schools

  • Sunsail onboard instructors are fully trained in CSD (Clean, Sanitise, Disinfect) procedures.
  • Onboard instructors will undergo enhanced health checks in-between charters, and are allocated their own cabin.
  • All onboard instructors are certified and have extensive knowledge of waste management and medical requirements.
  • Onboard instructors will adhere to strict social distancing (2m) where possible. Where this is not possible, onboard instructors will wear protective mask and gloves.
  • We encourage guests to also wear face masks while on charter and in close proximity with instructors and other guests.

What You Can Do to Help

  • During your time with us on the base or any interaction with our staff, we ask that you use a face mask if local government policy dictates enforcement.
  • Complete all required documentation online prior to your arrival, provided to you via email.
  • Order your provisioning online in advance of your charter*.
  • Pre-order watersports equipment in advance of your charter.
  • While on charter, we request that the captain and first mate monitor their crews’ health via ships log and notify the proper local authorities if there are any passengers with Covid-19 symptoms.

Brighter days are ahead, and we look forward to enjoying them with you in paradise someday soon.

*Online provisioning available in select destinations worldwide.

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44 yrs
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4 hr
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